The Price of Miscommunication
I got the phone call that my motorcycle was ready to be picked up this afternoon. After work I headed over there to get it with Michelle and Lilly. Per the phone conversation that I had with the shop manager, we were expecting about $200 for the repair work + parts. All I needed was a new tube, the labor to mount the tire, and the labor to fix the spokes. When I got there, he said $304.05.. I ask why it was $100 more than I expected and he told me that they did the rear brakes too, something I didn’t ask for. He told me that we talked on the phone and I said that as long as the rear tire is off, to go ahead and do the brakes too, something that I didn’t even really need yet. After some talking back and forth, I was able to assure him that he must have had some things confused and he eventually agreed to take off the charge for the brakes and got my bill back down to what I thought it would be. He later told me that there were 3 similar bikes in the shop over the last 48 hours that all had the rear tire off and that it could have easily been someone else, though he swore it was me. I felt bad because it always looks like the customer is trying to get away with free work, but it was honestly not me.
This little bit of miscommunication cost the shop about $90, not a big deal to a shop like that, but to us it would have been a tough blow to the ole pocket book. I see this as God saving us money to make my motorcycle even safer.
My motorcycle had a slight wiggle to it for a long time before my tire went flat. I just avoided the interstate since it was pretty bad over 50 mph. After I took my bike into the shop, they explained that almost all of my spokes had broken loose and was the cause of my flat tire as well as the wiggle in my bike. The wiggle was extremely amplified after I hit the pot hole that caused the flat tire and the rest of the spokes to pop in the first place. My rear brakes were getting thin and starting to squeal, which I would have to replace within the next 3-4 months anyways. So due to the awful Maryland roads and the mistake at the shop, I got my bike fixed and new brakes put on, making it much safer to ride my motorcycle. Heading into the winter, that’s a necessity.
Thank you Lord for allowing me to get my bike fixed and free brakes. I feel bad that it happened the way it did, but I am not complaining! Now if only You could have saved us all $200 too
Ah, I kid! I know You’ll give it back to us somehow!







































